Your peace of mind is our business

Important message - See here for all information on Coronavirus (COVID-19)

We have all the important information and answers to your questions regarding your insurance coverage.

Please note that during your stay or entry into areas for which travel warnings have been issued by the relevant Ministry of Foreign Affairs, restrictions or exceptions may arise in accordance with the relevant insurance terms.

For current information and answers to your questions on Coronavirus, learn more on the corresponding page here.

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Important message: Israël / Hamas conflict:

We are deeply anguished by the violence taking place in Israel since October 7^th 2023, and our deepest sympathies go out to everyone affected by the conflict.

Israel declared war on Hamas on October 8^th  2023, and most foreign governments have enacted travel advisories against all but essential travel to Israel. Most international airlines have either suspended or delayed their flights into the country. 

We understand that our customers, whether in Israel or planning to travel there, may have questions and concerns about their travel insurance coverage. For customers who are due to travel to Israel in the coming days or weeks, we recommend contacting your airline or tour operator to review options. Acts of war are generally not covered by many of our travel insurance policies, and we recommend that our customers refer to their policy documentation to review their specific terms and conditions.

Customers who may be traveling to neighboring countries are advised to reach out to their travel company or tour operator regarding potential alternatives. Our customer service agents are available 24/7 to answer any questions you may have at the numbers noted below:

Tel.: 0030 211 10 98098

Email: [email protected]